The front is customer communication and email management software. It helps you manage all business e-mails to avoid message overload.
Hence, this article contains all you need to know.
Thus, in this article, we will tell you the price of Front, its pricing plans, and its features.
So, if you want to know more about this software, read this article carefully.
Price of Front
This software has four pricing plans that you can choose from. Hence, there is a plan for small teams and large businesses.
Having said that, let’s have a look at the pricing plans:
- Starter
The starter plan is an ideal plan for small teams that are new to the market. Hence, this plan offers you control over messages across several channels.
Thus, this plan is priced at 19 USD per seat per month (yearly) and allows 2 to 10 seats.
Having said that, here are some features of the starter plan:
Omnichannel messaging
Improving team cooperation on customer messages
Calendar and one-click meeting planning
Access to 3rd-party integrations
Growth
This plan is for teams that want to improve their customer experience. Hence, this plan costs 59 USD per seat per month (yearly) and allows not less than 5 seats.
Also, this plan has great features like:
Guided rule templates that program your recurring workflows
Omnichannel communications.
User-friendly Interface.
Collaborative inbox.
Up to 100 out-of-the-box integrations (with CRM, automation, telephony, and voice communication).
Reporting and analytics for team performance.
Customer satisfaction, SLAs, and all in the Starter plan.
Scale
This plan is for those who need customized workflows. as well as team management and enterprise security.
The Scale plan is priced at 99 USD per seat per month (yearly) and allows not less than 20 seats.
Hence, here are some features of the scale plan:
Flexible rule options (with a custom rule builder and smart rules).
Detailed insights with account-based analytics.
Enterprise-grade security and compliance
Superior team management with SCIM/user provisioning, SSO, custom roles and permissions, etc.
Onboarding and solution design are all part of the growth plan.
- Premier
The Premier Plan is for businesses in need of broad services and alliances to meet all needs.
Hence, the Premier plan costs 229 USD per seat per month (yearly) and allows not less than 50 seats.
Thus, this plan contains everything in the scale plan and the following:
Highest usage across all features
Extra success services (with Premier Onboarding).
Custom Build Hours (with API advisory and integration development)
Video-conferencing support
Reviews
Here are some reviews:
I love the chat tools; they allow team members to link outside of email exchanges, which is awesome. It will be great if we could link it to our company’s software without entering contact information manually.
Simmone D.
Business Development Specialist
I love how I could tag coworkers on emails rather than forwarding them to them. However, I wish threads were more customizable.
Alexis T.
Data Migration Manager
I loved the previous price of this software before it was increased. Hence, I don’t like how customers were not informed before the price increase.
Are B.
CEO
Features
Below are some of the top features:
- Email Templates
- API
- Workflow Management
- Activity Dashboard
- Third-Party Integrations
- Activity Tracking
- Territory Management
- Alerts/Notifications
- Task Management
- Calendar Management
- Social media integration
- Calendar Sync
- Effective Sales Pipeline Management
- Calendar/Reminder System
- Reporting/Analytics
- Campaign Management
- Reporting and Statistics
- Contact Database
- Reminders
- Contact Management
- Opportunity Management
- Customizable Fields
- Email Marketing
- Mobile Access
- Customizable Reports
- Lead Qualification
- Customizable Templates
- Lead Management
- Data Import/Export
- Lead Capture
- Document Storage
- Internal Chat Integration
- Drag & Drop
- Interaction Tracking
- Email Management
Pros and Cons
- Pros
How could we access this software to view conversions between our customers and our sales reps?
It is the best shared inbox tool on the market. It comes with great features and makes it easy to solve all of our issues.
This software has good features. And it helps teams work together for sales and support.
I love how we could reach out to both internal and external teams without having to send a lot of emails.
- Cons
It can be a bit hard to discern orders and subscriptions due to the same color line and the top-down feature.
I miss dragging an email into a folder and having it pop back into my inbox when there is a response from a customer. Hence, this software has to tag, but I still miss using folders.
The delay in sending many emails can be annoying. Hence, due to the nature of our work, we tend to copy and paste the text of the sent email into our other systems.
Alternatives
Here are other options to try out:
- The Salesforce Sales Cloud is a powerful customer relationship management (CRM) platform.
- Zoho CRM
https://www.zoho.com/crm
https://www.hubspot.com/products/crm
Front Login Guide
The easy steps below will help you access your account:
- The first thing to do is to open the Login page in a browser.
- Now, put in your email address and your password.
- Then, click the blue ‘Sign in’ button, and you’re done!
- Also, you can sign into your account using your SSO, Google, or Office 365 account.
- Hence, if you’ve forgotten your password, open the ‘Forgot Password’ link.
Then, follow the instructions after that to get a new password.
But note that you must sign up for an account before you can access it online.
To do that, open the ‘Get Started’ link and provide your details to create an account.
Deployment and Support
- Deployment
Mobile: iPad
Cloud, SaaS, and Web-Based
Mobile: iPhone
Desktop (Mac)
Mobile: Android
Desktop: Windows
- Support
Email/Help Desk
Knowledge Base
FAQs/Forum
Chat
- Training
Videos
In Person
Documentation
Live Online
Webinars.
You can check out our post on the price of Google Workspace here.
Reference Links
Frequently Asked Questions (FAQs)
What is front?
It is a customer communication and email management software. It helps you manage all business e-mails to avoid message overload.
How much is Front?
- Starter
This plan is priced at 19 USD per seat per month (yearly) and allows 2 to 10 seats.
- Growth
This plan costs 59 USD per seat per month (yearly) and allows not less than 5 seats.
- Scale
It is priced at 99 USD per seat per month (yearly) and allows not less than 20 seats.
- Premier
The Premier plan costs 229 USD per seat per month (yearly) and allows not less than 50 seats.
Who are the regular users of Front?
It is for those who want to build strong relationships with clients, customers, or teammates.
