mHelpDesk is field service management software. Customers can program everything from first contact to getting paid using this software.
Hence, this software offers business owners mobile and online tools that are great in terms of service, performance, and reliability.
Also, mHelpDesk offers an amazing pricing plan that suits your business and its targeted goal.
As a matter of fact, this guide will give you all the information you need about the price of mHelpDesk, its features, and the mHelpDesk pricing plan.
Having said that, this article will also give you some other important information about mHelpDesk.
That being said, let’s take a look at all we’ve gathered for you in this article.
Price of mHelpDesk
Unlike other software, mHelpDesk does not offer a free version, but it does offer a free trial.
Hence, its paid version starts at 169 USD per month. To learn more about mHelpDesk pricing plans, visit the home page to get started.
In the same vein, mHelpDesk pricing plans also offer a free trial on their pricing plans.
mHelpDesk Features
Here are some top features of mHelpDesk:
- · Task Management
- · Mobile Access
- · Activity Dashboard
- · Quotes/Estimates
Reviews
“I like this software; it is easy to set up and user-friendly. Also, the flow of the customer account is amazing. Thus, I do not like the reporting; it is quite a hard report to pull, and when you do, it doesn’t make sense sometimes.”
Rita M.
GM
“Software was easy to set up, personalizing it was easy, and it has saved so much time for the firm. As a matter of fact, I wish more reports could be run and easier to print if possible.”
Ellen H.
Office Manager
“The software was simple to set up. This was our first step in taking the business from hardware (paper) to software with mobile reach. As a matter of fact, there are fewer reports. We were unable to count the number of returning clients or the value of a particular business line item.”
Sylvette F.
Office Manager
Pros and cons
· Pros
“The ability to automate is an amazing feature for our business.”
“Helpful daily. Hence, it keeps track of our pricing and schedule.”
“The linking with HomeAdvisor worked well; sending out text message alerts for new leads is a great feature.”
· Cons
“There seems to be a delay in connection in some cases.”
“Awful Customer Service”
“Records do not tally well with Quick Books. Hence, the customer portal has been a useless search feature for my customers.”
Alternatives
Here are other options:
- · Bitrix24
https://www.bitrix24.com
https://www.salesforce.com/products/
https://www.zoho.com/crm
mHelpDesk Login
Below are steps to help you access your account online with ease:
- · To begin, visit https://secure1.mhelpdesk.com/SignIn.aspx.
- · Next, type in your email address and password, then click the blue ‘Sign In’ button, and you’re in!
- · Now, you can also log into your account using your HomeAdvisor or Intuit account.
- · As a matter of fact, if you’re yet to sign up for an account, click on the ‘Sign Up’ link. Next, follow the prompts after that to sign up for an account.
Deployment and Support
· Deployment
Cloud, SaaS, and Web-Based
Desktop: Mac
Desktop: Windows
Desktop Linux, on the other hand,
Mobile: Android
Mobile: iPhone/iPad
· Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat
· Training
Live Online
Webinars
Documentation
Videos
You can check out our post on the price of Zendesk Suite CRM here.
Reference Links
https://secure1.mhelpdesk.com/SignIn.aspx
https://www.mhelpdesk.com/support
Frequent Asked Questions (FAQs)
What is mHelpDesk?
This software is field service management software. This software enables customers to program every step of the process, from the initial customer contact to receiving payment.
Hence, this software offers business owners mobile and online tools that are great in terms of service, performance, and reliability.
What’s the best package to get for my business?
The best package for your business depends on your business needs.
Hence, the software-paid version starts at 169 USD per month. To make your choice and get started, visit https://www.mhelpdesk.com.
Where is the Help Desk’s headquarters?
The headquarters is located in Sterling, Virginia, United States.
Is mHelpDesk capable of tracking orders for customers?
Sure, it can. Hence, all you have to do is give your customer a login when you create their account, and they’ll be given login access.
Also, they can check the status of active items and the history of old items.
