Microsoft Dynamics 365 is an online business app platform. Hence, this software is a collection of business tools like CRM, ERP, and productivity apps. as well as artificial intelligence tools.
In this article, we will tell you all you need to know about Microsoft Dynamics 365.
Thus, we will have a major focus on the following:
- Price
- Reviews
- Login Guide
- Pros and cons
- Alternatives
- Deployment, support, and other information
Price of Microsoft Dynamics 365
Microsoft Dynamics 365 offers pricing plans for different packages.
Hence, this software allows you to access its features for free for 30 days without a credit card.
Thus, these are the Microsoft Dynamics 365 pricing plans:
- Small and medium businesses
|
Dynamics 365 app (First) |
Dynamics 365 app (Subsequent) |
|
Business Central Essentials |
|
|
from 70 USD per user/month |
from 70 USD per user/month |
|
Business Central Premium |
|
|
from 100 USD per user/month |
from 100 USD per user/month
|
|
Customer Service Professional |
|
|
50 USD per user/month |
20 USD per user/month |
|
Sales Professional |
|
|
65 USD per user/month |
20 USD per user/month |
- Sales
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Sales Professional |
|
|
65 USD per user/month |
20 USD per user/month |
|
Sales Enterprise |
|
|
95 USD per user/month |
20 USD per user/month |
|
Sales Premium |
|
|
135 USD per user/month |
135 USD per user/month |
|
Microsoft Relationship Sales |
|
|
162 USD per user/month |
162 USD per user/month |
|
Microsoft Viva Sales |
|
|
40 USD per user/month |
40 USD per user/month |
- Finance
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
$180 per user/month |
$30 per user/month |
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
from 1,500 USD per tenant/month |
from 750 USD per tenant/month |
- Supply Chain
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Supply Chain Management |
|
|
$180 per user/month |
$30 per user/month |
|
Guides |
|
|
65 USD per user/month |
65 USD per user/month |
|
Intelligent Order Management |
|
|
from 300 USD per 1,000 order lines/month |
from 300 USD per 1,000 order lines/month |
- Service
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Customer Service Professional |
|
|
95 USD per user/month |
20 USD per user/month |
|
Customer Service Enterprise |
|
|
95 USD per user/month |
20 USD per user/month |
|
Field Service |
|
|
95 USD per user/month |
20 USD per user/month |
|
Remote Assist |
|
|
65 USD per user/month |
20 USD per user/month |
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Project Operations |
|
|
120 USD per user/month |
30 USD per user/month |
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
120 USD per user/month |
30 USD per user/month |
- Customer Data Platform
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Customer Insights |
|
|
From 1,500 USD per tenant/month |
From 1,000 USD per tenant/month |
|
Customer Voice |
|
|
From 200 USD per 2,000 survey responses/tenant/month |
From 200 USD per 2,000 survey responses/tenant/month |
- Commerce
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Commerce |
|
|
$180 per user/month |
$30 per user/month |
|
Fraud Protection |
|
|
1,000 USD per tenant/month |
1,000 USD per tenant/month |
Microsoft Dynamics 365 Reviews
These are some reviews of Microsoft Dynamics 365:
Dynamics 365 is very helpful in carrying out accounting jobs. Also, it helps make automation easier. Hence, I don’t hate anything about this software for now.
Tausif k.
Data analyst
This software is an amazing store for customer information and data. Also, it is simple to get hold of, and it has a great search function. But this software can run slowly when more users are accessing it at a time. Also, there are some missing features, like batch c and p.
Shellyane B.
Creative Copywriter
The dashboards and the deal registration work perfectly. Also, the advanced features have been of great help. However, ClickDimensions is a hard marketing tool to navigate. Also, the modules are useless.
Lacey H.
Marketing Communications Specialist
This software is easy to use, and it integrates well with other software. But I dislike the fact that this software is not accessible on Macs.
Ajay G.
Group ERP Head
Accessing Microsoft Dynamics 365 Login
To access your account online, visit the login page.
After that, type in your email or phone number and click on the Next button.
Now, follow the prompts on the screen to access your account online.
Thus, if you can access your account, open the ‘Can’t access your account?’ link.
Then, follow the prompts on your screen to access your Microsoft Dynamics 365 account.
Pros and cons
PROS
This software has been of great service to our company, and we enjoy using it.
This software is simple and easy to learn.
With Microsoft Dynamics 365, we can offer better customer service. And this is because everyone gets the information they need faster and is more secure.
It’s a great solution. Hence, it allows us to control all aspects, from accounting to leasing to reporting.
CONS
This is the worst experience from Microsoft Partner. However, make sure you think twice before selecting Microsoft Navision Products and Partners.
The error messages are not easily understood by users.
We experienced a lot of errors while using this software. As a result, other users lock the tables, leaving me stuck until the report or another person finishes up.
Alternatives
These are other options to consider apart from Microsoft Dynamics 365:
- Jira
https://www.atlassian.com/software/jira
- com
- https://monday.com/
Odoo
- https://www.odoo.com/
Wrike
- https://www.wrike.com/
Deployment and support
- Deployment
Mobile: iPad
Cloud, SaaS, and Web-Based
On-Premise: Windows
Mobile: iPhone
Desktop (Mac)
Mobile: Android
On-Premise: Linux
- Support
Chat
Email/Help Desk
Knowledge Base
Phone Support
- Training
Webinars
Documentation
Videos
Frequently Asked Questions (FAQs)
What is Microsoft Dynamics 365?
This software is an online business app platform. Hence, this software is a collection of business tools like CRM, ERP, and productivity apps. as well as artificial intelligence tools.
What are the costs of Microsoft Dynamics 365?
Here are the Microsoft Dynamics 365 pricing plans:
- Small and medium businesses
|
Dynamics 365 app (First) |
Dynamics 365 app (Subsequent) |
|
Business Central Essentials |
|
|
from 70 USD per user/month |
from 70 USD per user/month |
|
Business Central Premium |
|
|
from 100 USD per user/month |
from 100 USD per user/month
|
|
Customer Service Professional |
|
|
50 USD per user/month |
20 USD per user/month |
|
Sales Professional |
|
|
65 USD per user/month |
20 USD per user/month |
- Sales
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Sales Professional |
|
|
65 USD per user/month |
20 USD per user/month |
|
Sales Enterprise |
|
|
95 USD per user/month |
20 USD per user/month |
|
Sales Premium |
|
|
135 USD per user/month |
135 USD per user/month |
|
Microsoft Relationship Sales |
|
|
162 USD per user/month |
162 USD per user/month |
|
Microsoft Viva Sales |
|
|
40 USD per user/month |
40 USD per user/month |
- Finance
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
$180 per user/month |
$30 per user/month |
- Marketing
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
from 1,500 USD per tenant/month |
from 750 USD per tenant/month |
- Supply Chain
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Supply Chain Management |
|
|
$180 per user/month |
$30 per user/month |
|
Guides |
|
|
65 USD per user/month |
65 USD per user/month |
|
Intelligent Order Management |
|
|
from 300 USD per 1,000 order lines/month |
from 300 USD per 1,000 order lines/month |
- Service
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Customer Service Professional |
|
|
95 USD per user/month |
20 USD per user/month |
|
Customer Service Enterprise |
|
|
95 USD per user/month |
20 USD per user/month |
|
Field Service |
|
|
95 USD per user/month |
20 USD per user/month |
|
Remote Assist |
|
|
65 USD per user/month |
20 USD per user/month |
- Project Management
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Project Operations |
|
|
120 USD per user/month |
30 USD per user/month |
- Human Resources
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
120 USD per user/month |
30 USD per user/month |
- Customer Data Platform
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Customer Insights |
|
|
From 1,500 USD per tenant/month |
From 1,000 USD per tenant/month |
|
Customer Voice |
|
|
From 200 USD per 2,000 survey responses/tenant/month |
From 200 USD per 2,000 survey responses/tenant/month |
- Commerce
|
Dynamics 365 app (first) |
Dynamics 365 app (subsequent) |
|
Commerce |
|
|
$180 per user/month |
$30 per user/month |
|
Fraud Protection |
|
|
1,000 USD per tenant/month |
1,000 USD per tenant/month |
