Are you looking for a CRM tool to help manage your customers?
Do you want to boost your sales without stressing yourself?
SugarCRM is a complete CRM tool. It helps you manage your customers and sales without stressing yourself.
Well, this article is a perfect guide with complete information.
Hence, in this article, we’ll be considering the following:
- What is SugarCRM?
- The Price
- Reviews.
- Alternatives.
- Pros and cons
- deployment and support.
- Login and other information.
Thus, let’s get the show on the road.
What is SugarCRM?
This is a cloud-based CRM platform. It helps you manage your sales, accounts, customers, and service teams.
Hence, this software helps build up your brand. This software helps build up your brand by reducing tasks and boosting sales.
Price of SugarCRM
It offer four flexible pricing plans. These plans help you spend less while doing more. Hence, the pricing plan is made up of the market, sell, serve, and enterprise plans.
Then, let’s get a closer look at each of these plans.
- Market
The market plan is a complete marketing automation platform for independent individuals. This plan feeds the funnel and aligns with sales to set up the right pipeline.
Thus, this plan costs 1000 USD per month for 10,000 contacts when billed annually.
Additionally, there will be a monthly charge of 150 USD for each extra contact.
Also, the market plan comes with great marketing automation features. These marketing automation features help boost your marketing.
But you’ll have to contact Sales for more information and features of the market plan.
Having said that, visit the homepage to contact sales.
- Sell
The Sell Plan is a sales automation software platform for sales giants. It boosts your sales cycle and speeds up your win rate.
The Sell plan is accessible for 49 USD per user/month with at least 3 users (billed yearly).
Thus, visit the homepage to contact Sales for more information on this plan.
- Serve
The Serve Plan is a customer service platform. It is for those who want to boost their customer base.
This platform creates better customer experiences in critical moments.
Thus, the Serve plan costs 80 USD per user per month with at least 3 users (billed yearly).
In the same vein, contact the Sales page for more information on this plan.
- Enterprise
The Enterprise plan is an on-premises CRM. It is for firms that need full control of CRM without any compromise.
Hence, this plan costs 85 USD per user per month with at least 3 users (billed yearly).
Thus, for more information on this plan, contact sales for more details.
Reviews
You should know what some people have to say about this product.
Hence, below are some reviews:
It is easy to find information about projects, leads, and contacts. However, the cost would be the last thing I liked about the software.
Micheal W.
Business Owner
Sales tools, reporting, and lead tracking tools are amazing. However, the case management tools are lacking and outdated.
Joe T.
Help Desk Coordinator
Software is easy to customize without spending a lot. But storage space is an issue, and you’re forced to buy more storage.
Phil G.
Managing Partner
The service and API are amazing. But the UI is quite slow.
Michael G.
VP, Business Development
Alternatives
Below are other software options to try:
- LiveAgent
https://www.liveagent.com
https://www.zendesk.c
Pros and cons
Below are the pros and cons:
- Pros
It allows you to add details and links, and my colleagues have said how much they appreciate the extra information.
It is a great and good CRM for beginners or small businesses.”
I love how simple it is. It was easy to set up and start operating from day one.
- Cons
Can be a bit confusing at first due to the number of options on the dashboard.
We had corruption issues each time we upgraded this software. Also, the dashboards are quite limited.
Deployment and support
- Deployment
Mobile: iPad
On-Premise: Windows
Desktop (Mac)
Mobile: Android
Desktop: Windows
On-Premise: Linux
Mobile: iPhone
Cloud, SaaS, and Web-Based
- Support
Chat
Knowledge Base
Email/Help Desk
Phone Support
24/7 (Live Rep)
- Training
Videos
Documentation
Live Online
In Person
Webinars
SugarCRM Login
Follow the steps below to log in to your account online:
- To begin, navigate to Homepage using a browser.
- Now, enter your email address and password.
- Once you’re done, click on the ‘Login’ button, and you’re set!
- However, if you don’t have access to the password linked to your account, don’t panic.
- All you have to do is rest your password by clicking on the ‘Forgot your password?’ link.
- Then, follow the prompts after that to get a new password.
In the same vein, if you don’t have an account yet, this guide will help you.
To create an account, click on the ‘Register’ button.
Then, follow the steps after that to create an account.
Features
Below are some major features:
- Social media integration
- Activity Dashboard
- Quotes/Estimates
- Contact Management
- Mobile Access
- Lead Generation
- Internal Chat Integration
- Effective Sales Pipeline Management
- Marketing Automation
- Lead Management
- Email Marketing
- Task Management
- Workflow Management
- Document Storage
- Interaction Tracking
- Territory Management
- Segmentation
- Calendar/Reminder System
Customer Service
You can contact eWay-CRM Customer Support using the following methods:
- Phone
Main: +1 (877) 842-7276
Sales: +1 (877) 842-7276
Partners: +1 (877) 842-7276
- Website
- Headquarters Address
548 Market St., PMB 59423
San Francisco, California, 94104-5401.
You can check out our post on the price of Hubspot here.
Reference Links
Frequently Asked Questions (FAQs)
How much does SugarCRM cost?
- Market
1000 USD per month for 10,000 contacts when billed yearly.
Thus, for extra contacts, you will be charged 150 USD per month.
- Sell
49 USD per user/month with at least 3 users (billed yearly).
- Serve
80 USD per user/month with at least 3 users (billed yearly).
- Enterprise
85 USD per user/month with at least 3 users (billed yearly).
What is SugarCRM?
SugarCRM is a cloud-based CRM platform. It helps you manage your sales, accounts, customers, and service teams.
